12 Sep Large French multinational
Our Company, and more specifically the RM Department, has not historically produced written processes and procedures. Given the complicated nature of our decentralized structure ( 75+ autonomous Brands) our risk management and insurance programmes are also complex. We decided to employ the services of RCN to map out our processes in detail. This required RCN to conduct several interviews with internal and external stakeholders (there are many) in order to obtain the overall picture. The service rendered was thorough, meticulous, and rendered on a timely basis. It will serve as an important reference, particularly for new recruits and, also, for future internal audits.